Return & Refund Policy

Welcome to Variety Bazaar. We value customer satisfaction and strive to provide high-quality products and services. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase (order confirmation or receipt) must be provided.

  • Certain products such as personal care items, intimate products, customized items, and clearance/sale items may not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products

  • Gift cards

  • Perishable goods

  • Hygiene-sensitive products that have been opened or used

  • Products damaged due to misuse by the customer

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We may request photos or videos of the item for verification.

Once verified, we will arrange a replacement or issue a refund as appropriate.

Refund Process

After receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 7–14 business days.

  • Refunds will be issued through the original payment method used for the purchase.

  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Shipping Costs

  • Original shipping charges are non-refundable unless the return is due to our error or a defective product.

  • Customers are responsible for return shipping costs unless otherwise agreed by Variety Bazaar.

Order Cancellation

Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests may not be accepted, and the customer will need to follow the return process.

Exchange Policy

We offer exchanges for defective, damaged, or incorrectly delivered products, subject to product availability.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Variety Bazaar
Address: 62 2nd St - Al Murar - Dubai - United Arab Emirates
WhatsApp: +971 52 430 7439
Email: veltrixcommerce@gmail.com
Website: https://varietybazaar.store/

We are committed to resolving customer concerns fairly and promptly.